Privacy Policy

Last Updated: 27/08/2025

Introduction

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

This policy applies to all information collected through our website www.alxsolution.net and/or any related services, sales, marketing, or events (we refer to them collectively in this policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

What Information Do We Collect?

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Services.

a) Personal Information You Disclose to Us We collect personal information that you voluntarily provide to us when you register for an account, express an interest in obtaining information about us or our products, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include the following:

Contact Information: such as your name, email address, postal address, and phone number.
Account Credentials: such as your username, password, and password hints.
Payment Information: such as your credit card number and billing address (if you make purchases).
User Content: such as comments, reviews, or other information you post on our Services.

b) Information Automatically Collected We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information.

This information may include:

Log and Usage Data: IP address, browser type, operating system, referring URLs, device name, country, location, and information about how and when you use our Services.
Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and store your information. You can find out more about this in our Cookie Policy section below.

How Do We Use Your Information?

We use the information we collect or receive for the following purposes:

To Provide and Manage Our Services: To create and manage your account, process transactions, and provide you with our services.
To Improve Our Services: To understand how our users use the Services and to improve the user experience.
To Communicate with You: To send you administrative information, such as changes to our terms, conditions, and policies, as well as respond to your inquiries.
For Marketing and Promotional Purposes: To send you marketing communications, in accordance with your preferences. You can opt out of our marketing emails at any time.
For Security and Fraud Prevention: To protect our Services, our users, and our business from fraud and security threats.
For Legal Compliance: To comply with our legal obligations, respond to legal requests, and protect our rights.

Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may share your data with the following categories of third parties:

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us (e.g., payment processing, data analysis, email delivery, hosting services).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. A cookie is a small text file stored on your device. We use them to operate our Services, remember your preferences, and for advertising purposes. You have the ability to accept or decline cookies through your browser settings.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

What Are Your Privacy Rights?

Depending on your geographical location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information.
Request correction or deletion of your personal information.
Restrict the processing of your personal information.
If applicable, to data portability.
Withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

Policy for Children

We do not knowingly solicit data from or market to children under the age of 16 years. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.